Terms of Service

1. Acceptance of terms

These Terms of Service (“Terms”) form a legally binding agreement between you and Problaq Consulting (Pty) Ltd, trading as Verly, governing your access to and use of the Verly mobile application and website at verly.co.za (the “Service”). By creating an account or using the Service, you agree to be bound by these Terms and our Privacy Policy and Community and Safety Guidelines, which are incorporated by reference.

2. Eligibility

• You must be at least 18 years old to create an account or use the Service.
• You must have the legal capacity to enter into a binding contract in your jurisdiction.
• You must not be prohibited from using the Service under the laws of South Africa or your local jurisdiction, and must not be a registered sex offender.
• You must not have been previously banned from Verly for violating these Terms or our Community Guidelines.

3. Your account

• You must provide accurate, current, and complete information when registering, and keep it updated.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
• You may only create and maintain one active account, representing yourself as a real, living individual (no bots, no impersonation, no accounts on behalf of someone else).
• Notify us immediately at info@verly.co.za if you suspect unauthorized use of your account.

4. Profile authenticity

You may upload an optional profile photo or short video introduction. You must only upload media that depicts you and that you have the right to use. Verly does not currently perform criminal background checks or guarantee a member’s identity.

5. User conduct

Verly is built around real people and thoughtful connections. You agree to:

• Use your own real photos and accurate information on your profile.
• Treat other users with respect, both in-app and if you choose to meet in person.
• Comply with our Community and Safety Guidelines.
• Report suspicious, abusive, or unsafe behavior using the in-app reporting tools.

6. Prohibited uses

You may not use the Service to:

• Impersonate any person or entity, or misrepresent your identity, age, or affiliation.
• Harass, threaten, stalk, defraud, or exploit another user.
• Post or send content that is sexually explicit, hateful, violent, or otherwise illegal or objectionable.
• Solicit money, gifts, cryptocurrency, or financial information from other users, or promote external commercial services such as escort services, sex work, MLM schemes, or paid explicit-content solicitation.
• Use automated means (bots, scrapers) to access or interact with the Service.
• Upload viruses or malicious code, or attempt to breach the security of the Service.
• Use the Service if you are under 18, a registered sex offender, or previously banned.
• Share another user’s personal information without consent, or take screenshots of conversations to publicly shame or “expose” other users.

7. Content and intellectual property

Your content: You retain ownership of the photos, messages, and other content you post (“User Content”). By posting User Content, you grant Verly a worldwide, non-exclusive, royalty-free license to host, store, display, reproduce, and distribute that content solely for the purpose of operating and promoting the Service (for example displaying your profile to potential matches).

Community rooms: Faith and values rooms are planned as subscriber spaces alongside Sneeky. Profile discovery and the free like allowance remain available without a subscription. Members must engage sincerely and respectfully. Room questions are used for community context and are not a theological test, endorsement, or guarantee about another member’s beliefs.

Our content: The Verly name, logo, app design, and underlying software are owned by Problaq Consulting (Pty) Ltd and protected by intellectual property laws. You may not copy, modify, or create derivative works from our branding or software without written permission.

8. Subscriptions and payments

All faith and values rooms, Sneeky, and unlimited profile likes are planned as an optional auto-renewing membership billed through Google Play. The planned South African price is R99 per month. The subscription is not sold on this website. Free likes are limited; the app displays the remaining allowance and next availability. Before purchase, Google Play displays the applicable price, billing period, and any offer terms.

• The subscription renews automatically until you cancel it in your Google Play subscription settings.
• Cancellation stops future renewal; access normally continues until the end of the paid period.
• Refunds are handled under Google Play’s policies and applicable law.
• Subscription access may take a short time to restore after reinstalling or changing devices.

9. Safety and in-person meetings

• Exercise caution and common sense when communicating with or meeting other users. Review our Community and Safety Guidelines for tips on safe dating.
• Verly is not responsible for the conduct of any user, on or off the platform, and does not guarantee the accuracy of any user’s profile, age, or identity.
• Never send money, gift cards, or financial/banking information to someone you meet on Verly.

10. Suspension and termination

We may suspend or terminate your account, with or without notice, if we believe you have violated these Terms, our Community Guidelines, or applicable law, or to protect the safety of our users or the integrity of the Service. You may delete your account at any time via in-app settings or the account deletion page. Sections that by their nature should survive termination (for example content licences already granted, limitation of liability, indemnification, and governing law) will survive.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WE DO NOT WARRANT THE ACCURACY OF ANY USER-SUBMITTED INFORMATION, INCLUDING VERIFIED PROFILES.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROBLAQ CONSULTING (PTY) LTD AND ITS DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, ARISING FROM YOUR USE OF THE SERVICE OR YOUR INTERACTIONS WITH OTHER USERS, WHETHER ONLINE OR IN PERSON, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ZAR 1,000. Nothing in these Terms limits liability that cannot be limited under South African law, including liability for gross negligence, fraud, or willful misconduct.

13. Indemnification

You agree to indemnify and hold harmless Problaq Consulting (Pty) Ltd from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your violation of these Terms, your User Content, or your interactions with other users.

14. Governing law and disputes

These Terms are governed by the laws of the Republic of South Africa, without regard to conflict-of-law principles. Subject to any non-waivable consumer protection rights in your jurisdiction (including under the GDPR or CCPA where applicable), any dispute arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of South Africa.

15. Changes to these terms

We may update these Terms from time to time. Material changes will be notified via the app or by email at least 14 days before taking effect. Continued use of the Service after changes take effect constitutes your acceptance of the revised Terms where permitted by law.

16. Contact us